Shipping

Please note that we ship all orders from our Vicenza, Italy warehouse Monday through Friday. All orders are usually shipped from our warehouse within 1-2 business days (M-F) of the purchase date. If an order is placed after 1PM Central European Time on Friday, it will be shipped the following week. If ordering Next Day Shipping before 1PM CET, the order will be shipped that same day.
 
For all personalized and pre-order items please allow 14-20 business days from the order date (not including delivery time) for the item to ship. If you need to place an urgent order, please contact our Customer Service Team at help@cocobijoux.com. Please note that processing time may take longer during the holiday season and during specific sales and promotions.   
 
Domestic (Within the U.S)
USPS First Class - Free Shipping
USPS Priority  - $9.95 - 4-5 Days
UPS Next Day - $29.95 - 1-2 Days
International Shipping
POSSIBLE DELAYS DUE TO CUSTOMS
UPS Innovations - $6.95 - 14-20 Days
UPS Priority Mail - $24.95 - 4-6 Days
DHL Express  - $44.95 - 3-5 Days

Any applicable taxes and duties are not included in the checkout total. These are determined by the customs agency in the destination country.  The agency will notify the recipient either by mail, phone, or email to pay these charges, so that the shipment can continue to its destination. We have no control over this and are not responsible for any additional fees.
 
Once we handpack and prepare your package for shipping, we will hand it off to a third party courrier so that your package will arrive to you safe and sound! In the case that your package is lost or stolen in transit or upon arrival, Coco Bijoux does not take responsibility for it. All claims must be made through the carrier your package was shipped with.
 
INSURANCE
Choosing to insure your package is optional, but highly recommended to protect your order during the shipment process.